Accessibility Training for Staff & Digital Content Teams

Accessibility Training for Staff Responsible for Digital Content

Digital accessibility depends not only on how a website is built, but also on how digital content is created and maintained over time.

Under the ADA Title II Web and Mobile Accessibility Rule, public institutions must ensure that digital communications provided to the public remain accessible. This means that staff responsible for websites, documents, emails, and other online communications must understand accessibility practices when publishing content.

IonicNet provides accessibility training designed to help staff responsible for digital communications understand WCAG accessibility practices and maintain accessible digital content.

Why Accessibility Training Matters

Websites and digital platforms are constantly updated. Events are added, documents are uploaded, and information changes regularly. Without accessibility awareness, everyday content updates can introduce barriers that prevent individuals with disabilities from accessing information.

Accessibility training helps staff:

• Understand the basics of WCAG accessibility standards.
• Recognize common accessibility barriers.
• Create accessible digital content as part of their normal workflow.
• Maintain accessibility across websites, documents, and online communications.

Topics Covered in Accessibility Training

Training focuses on practical accessibility practices used when creating and publishing digital content.

• Accessible Website Content
  Understanding headings, links, lists, images, and page structure to ensure content works properly with assistive technologies.
• Accessible Documents
  Guidance on creating accessible PDFs, flyers, and documents, including document structure, readable formatting, and alternative text for images.
• Accessible Social Media Content
  Best practices for writing alternative text, captioning videos, using readable graphics, and applying accessible formatting in social media communications.
• Accessible Forms and Interactive Content
  Understanding accessibility considerations for forms, event registration systems, and other interactive elements.
• Basic Accessibility Review Techniques
  Introduction to simple techniques for identifying accessibility issues, including keyboard navigation and basic accessibility checks.

Training Formats

Accessibility training can be delivered in formats that meet your organization’s needs.

• Virtual training sessions
• In-person training when available
• Customized training focused on the digital platforms used by your organization

Training sessions may also include supporting materials and reference resources to help staff apply accessibility practices after the training.

Accessibility Training for Public Institutions

IonicNet works with libraries and government agencies to help staff responsible for digital communications understand accessibility practices and maintain accessible content.

Training focuses on practical accessibility techniques that staff can apply when creating and publishing digital information for the public.

Maintaining Accessible Digital Communications

Accessibility training helps organizations build internal awareness and ensure that accessibility remains part of everyday digital publishing practices.

When staff understand accessibility principles, institutions are better positioned to maintain inclusive digital services accessible to all members of the public.