ADA Compliance Consulting & Accessibility Strategy
Understanding ADA Title II Digital Accessibility Responsibilities
The ADA Title II Web and Mobile Accessibility Rule (§35.200) requires public institutions to ensure that the digital information and services they provide to the public are accessible to individuals with disabilities.
For libraries and government agencies, accessibility responsibilities extend beyond the website itself. Digital accessibility encompasses documents, forms, event systems, emails, social media communications, mobile applications, and third-party platforms used to provide public services.
Meeting these requirements requires more than building an accessible website. Institutions must understand how accessibility applies across their digital services and establish internal practices to ensure accessibility is maintained as new content and technologies are introduced.
Accessibility Strategy for Public Institutions
Digital accessibility under Title II of the ADA is an ongoing institutional responsibility. Compliance depends not only on technology decisions but also on how digital communications are managed, published, and maintained by staff.
Accessibility consulting helps institutions understand their responsibilities and develop practical strategies for implementing accessibility across websites, digital services, and online communications.
Areas of Accessibility Consulting Support
- *ADA Title II and WCAG Guidance
Helping leadership and staff understand how federal accessibility requirements apply to their digital services and communications. - Accessibility Planning and Roadmapping
Developing practical accessibility strategies aligned with ADA Title II and WCAG standards. - Evaluation of Digital Services
Reviewing websites, digital platforms, and communication channels to identify accessibility risks. - Vendor Accessibility Review
Providing guidance when evaluating accessibility claims made by technology vendors and third-party service providers. - Accessibility Policy and Governance
Supporting institutions in establishing accessibility policies, internal procedures, and staff responsibilities. - Accessibility Training Planning
Advising institutions on training needs for staff responsible for websites, documents, emails, and social media content.
Accessibility Leadership for Libraries and Government
IonicNet works with libraries and government agencies to help leadership and staff navigate ADA Title II accessibility requirements and develop sustainable accessibility practices.
Our work focuses on helping institutions evaluate digital services, strengthen accessibility oversight, and make informed decisions when selecting technologies that affect public access to information.
Building Accessible Digital Services
When accessibility is integrated into institutional planning and decision-making, organizations are better positioned to provide digital services that are usable by all members of the public, including individuals with disabilities.
If your institution is evaluating its digital accessibility responsibilities under Title II of the ADA, IonicNet can provide guidance to help your team understand the requirements and develop a clear path forward.
*IonicNet provides accessibility consulting, evaluation, and implementation guidance. While our work is informed by ADA Title II requirements and WCAG standards, we do not provide legal advice. Institutions should consult legal counsel for legal interpretation or compliance decisions.